FAQ

Personalisation

Do you offer personalisation?

Yes. Dreamwear specialises in personalised pyjamas in Australia, with complimentary embroidery included on all pyjama sets. All monogramming is completed in-house in Melbourne to ensure premium quality and fast turnaround. Our sleepwear is crafted from ultra-soft TENCEL™ Modal fabric, combining luxury comfort with affordable pricing, without any extra embroidery fees.

How many characters can I add for embroidery?

You can add up to 3 characters, including punctuation such as a dot (for example: J.W).

Where is the embroidery placed on the pyjamas?

Embroidery is placed on the chest pocket area, creating a refined and elegant finish.

How long does personalised embroidery take?

Please allow 2–3 business days for embroidery before dispatch. Express orders receive priority processing.

What font styles are available for monogramming?

We offer carefully selected embroidery fonts designed to complement our luxury sleepwear, including cursive, chancery, script, and block.

Is the embroidery durable after washing?

Yes. Our embroidery is professionally stitched in-house to ensure long-lasting durability when cared for correctly.

Products & Sizing

Do you sell men’s personalised pyjamas?

Yes. We offer men’s personalised pyjama sets made from premium TENCEL™ Modal fabric.

Are your pyjamas true to size?

Our pyjamas are designed with a relaxed, comfortable fit. If you prefer a looser fit, consider sizing up.

Are your pyjamas suitable for pregnancy?

Our sleepwear has a relaxed fit, but it is not specifically designed as maternity wear. Please check our Size Guide carefully.

Fabric

What is TENCEL™ Modal fabric?

TENCEL™ Modal is a premium fabric derived from sustainably sourced beechwood fibres. It is ultra-soft, breathable, and moisture-wicking.

 Is TENCEL™ Modal better than cotton for sleepwear?

TENCEL™ Modal is softer, more breathable, and more temperature-regulating than traditional cotton.

Are your fabrics sustainable?

TENCEL™ Modal is produced using environmentally responsible processes and sustainably sourced materials.

Gifting & Corporate Orders

Do you offer complimentary gift wrapping?

Yes. We offer complimentary beautiful gift packaging so your order arrives ready to gift.

Can I include a handwritten thank you card?

Yes. Simply leave your message at checkout, and we will handwrite your personalised note for a thoughtful finishing touch.

Can I send my order directly to the recipient?

Yes. You can enter the recipient’s address at checkout, and we’ll send your beautifully packaged gift directly to them.

Do you offer corporate gifting or bulk personalised orders?

Yes. We provide bulk personalised sleepwear for corporate gifting, weddings, and special events across Australia. Please contact us for enquiries.

Shipping

How long does it take to process an order?

All standard orders are processed the next business day.
For personalised orders, please allow 2–3 business days for embroidery and preparation before dispatch.

Do you offer free shipping?

Yes! Enjoy free shipping and returns on Australian orders over $120

How long does shipping take?

Standard delivery takes approximately 2–5 business days, depending on your location. Please note that orders to WA, NT, TAS, and regional areas may take 7–10 business days.

For faster delivery, choose Express Shipping for $25, and receive your order within 1–4 business days. Express orders also receive priority processing, including expedited monogramming and dispatch within 24 hours.

Do you offer international shipping?

Yes, we ship worldwide via DHL Express.

Shipping rates are automatically calculated at checkout for your convenience.

Can I track my order?

Yes. A tracking number will be emailed once your order is dispatched.

Returns

Can I return or exchange my order?

Yes, returns are accepted within 10 days of receiving your order, provided items are unworn, unwashed, and have all original tags attached.

Please note: Personalised or monogrammed items cannot be returned or exchanged.

Find answers to common questions about Dreamwear’s personalised pyjamas, including embroidery personalisation, shipping, care instructions, and ordering. Our luxury sleepwear is crafted from ultra-soft TENCEL™ Modal fabric and personalised with complimentary embroidery.